Refund and Cancellation Policy

1. Overview

Agrim Fincap Private Limited is committed to providing transparent and fair refund and cancellation policies for all our financial services. This policy outlines the terms and conditions for refunds and cancellations of loans and related services.

2. Loan Processing Fees

2.1 Non-Refundable Fees

• Loan processing fees paid are generally non-refundable once the loan application process has commenced
• Documentation charges and verification costs are non-refundable
• Third-party charges (credit bureau, legal, valuation) are non-refundable

2.2 Refundable Scenarios

• If loan application is rejected before any processing activity
• In case of duplicate payment of processing fees
• Technical errors resulting in overcharging

3. Loan Cancellation

3.1 Before Disbursement

• Customers may cancel approved loans before disbursement without penalty
• Processing fees may not be refunded as per section 2.1
• Cancellation request must be submitted in writing

3.2 After Disbursement

• Loans cannot be cancelled once disbursed
• Early closure/prepayment options are available as per loan agreement
• Prepayment charges may apply as specified in loan terms

4. Refund Process

5. Cancellation Process

To cancel your loan application or request:

• Send written cancellation request to info@agrimfincapindia.com
• Include loan application number and reason for cancellation
• Provide copy of identity proof for verification
• Submit request before loan disbursement for full cancellation

6. Special Circumstances

6.1 Technical Issues

If technical issues on our platform result in:

• Multiple debits for same transaction
• Payment failure but amount debited
• System errors causing overcharging

Full refund will be processed within 7-10 working days after verification.

6.2 Fraudulent Transactions

In case of fraudulent or unauthorized transactions, immediate investigation will be initiated and provisional credit may be provided pending investigation outcome.

7. Contact Information

8. Important Notes